Rental History Verification (RHV)
Renter, Inc. strengthens the most important and most fraud-vulnerable part of tenant screening: Verification of Rent. Our service is built on three essential components every operator needs for accurate, complete, and fraud-resistant rental history.
1. Complete landlord reference checking — done for you.
We replace the slow, inconsistent, and unreliable landlord reference process with structured, multi-channel outreach designed for response.
We manage the entire landlord outreach process
We take over the full Verification of Rent workflow so your team no longer wastes time chasing landlords. This ensures every applicant receives a complete, consistent screening experience—helping you approve better renters and protect your NOI.
Multi-channel contact: email, text, and phone
Our system combines automated messaging with human follow-up—email, SMS, and phone—to reach landlords quickly and reliably. This dramatically increases response rates so you get more verified rental histories instead of incomplete files.
Structured VOR questions every time
Every landlord receives the same professional, standardized questions, ensuring consistent data across all your communities. This eliminates guesswork and helps you make clearer, more confident approval decisions.
Full audit trail and documented communications
We record every attempt—timestamps, messages, and call notes—giving you a complete audit trail that improves compliance, protects you from disputes, and strengthens your screening standards portfolio-wide.
Rapid turnaround (average 39 hours)
With fast, reliable turnaround times, your leasing team can keep approvals moving without sacrificing accuracy. Faster decisions lead to lower vacancy loss and stronger NOI.
Most leasing teams simply cannot chase landlords all day. We do — and we get the responses needed to screen accurately.
2. Confirming the landlord is real before trusting any rental history.
Fake landlords and unverifiable contacts are the leading cause of fraud in rental applications. Before we begin outreach, we validate whether the landlord:
Contact information verification
We validate email addresses, phone numbers, and online presence to ensure the person listed is legitimate. This stops applicants from slipping fraudulent contact info into your workflow.
Property ownership validation
Our system cross-checks public ownership and management records so you only rely on information from someone who actually manages or owns the property. This prevents approvals based on fabricated rental history.
Fraud-pattern detection
We identify common red flags—fake LLCs, mismatched names, VoIP numbers tied to past fraud, same ip address of requestor and provider and more—catching deceptive applications before they turn into costly evictions or bad debt.
Authority confirmation
During outreach, we confirm that we’re speaking to the person with the right to provide rental history, not a roommate, friend, or impersonator. This ensures the data you rely on is accurate and trustworthy.
Identity confirmation during outreach
We verify landlord identity again during the conversation so no fraudster can pretend to be a property manager. This critical safeguard dramatically reduces the risk of approving high-risk renters.
If the landlord isn’t real, the rental history isn’t real. This step alone prevents evictions, bad debt, and thousands in NOI loss.
3. Verified rental history even when the landlord won’t respond.
When landlords ignore requests or have policies against providing references, most operators are forced to approve applicants without rental history.
Renter, Inc. solves this problem by enabling applicants to securely share their resident ledger directly from their current landlord’s tenant portal, using a guided browser extension which allows us to:
Direct resident-ledger extraction from the tenant portal
When landlords won’t respond or have a policy against references, applicants can securely share their resident ledger through our browser extension. This allows you to obtain verified rental history that would otherwise be lost.
Ledger comes unmodified from the PM system
Because the ledger is extracted directly from the tenant portal, there’s no risk of editing or tampering. You receive a clean, accurate payment history that reflects real behavior—and helps predict future performance.
Capture of PM name, address, and contact info
All essential details—property manager name, contact information, and property address—are automatically pulled from the portal, giving you a complete picture without needing to confirm it manually.
Identity match for the applicant
We verify the portal’s account holder name so applicants cannot submit someone else’s rental history. This protects you from sophisticated fraud and helps ensure the right resident is being approved.
Faster rental history completion
This process speeds up screening dramatically when landlords are unresponsive, helping your leasing team move applications forward with confidence. Faster decisions reduce vacancy loss and contribute directly to stronger NOI.
This dramatically increases VOR completion rates, speeds up screening decisions, and provides operators with verified rental history that is impossible for applicants to alter.